This Data Protection Statement applies to all services offered by SRT.
This Data Protection Statement does not apply to services offered by other companies or individuals. This Data Protection Statement does not cover the information practices of other companies and organizations who advertise SRT’s services or other digital assets that may contain a link.
2.1 In general
SRT collects general and personal data concerning you from:
Following the reception of the data, an electronic profile is created in SRT’s database for each person or entity (the “Contact Profile”). The Contact Profile may contain but is not limited to:
2.2 Cookies Policy
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the service more useful to you. Cookies can be “persistent” or “session” cookies.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, some features of the SRT website may not work properly, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies?
SRT uses the data collected to provide, maintain, and improve the overall quality of its services. Data collection is also meant to protect SRT and its users. SRT does not collect more data than is necessary to fulfill such purposes.
In addition to creating Contact Profiles, SRT uses your data for the following purposes and for which you give your consent:
New products and services: With the goal of improving services and based on the data given to SRT, SRT may send you additional information related to your current or future event(s) and/or trip(s). An example might be a list of restaurants near a specific hotel in the destination city or parking facilities at the departure airport.
Promotion and marketing: SRT may use your data to personalize your experience on the SRT website by presenting advertisements that are more relevant to you, to send you marketing communications that we believe may be of interest to you, including information about our services, case studies, thought leadership or whitepapers, blog updates, etc. For example, SRT may use third party service providers to present services and offers tailored to the preferences and interests demonstrated by your online activity over time. SRT may use your data for promotion and marketing purposes for SRT. SRT may use the data to analyze trends in order to propose other services to its clients, such as new events or other services.
Technical data: SRT, or third parties instructed by SRT, evaluate this data purely for statistical purposes and only in an anonymized form, in order to optimize SRT’s website and increase user-friendliness, efficiency and safety. SRT may in particular use technical data to measure the success of SRT marketing campaigns, compile statistics about SRT website usage and response rates, and use aggregated personal data calculate the percentage of SRT users who have a particular telephone area code.
Other purposes: SRT may use your data as SRT believes to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce SRT’s terms and conditions; (e) to protect SRT’s operations; (f) to protect SRT’s rights, privacy, safety or property, you or others; and (g) to allow SRT to pursue available remedies or limit the damages that SRT may sustain. SRT will ask your consent before using data for a purpose other than those that are set out in this Statement subject to mandatory laws.
General and personal data will be kept by SRT only as long as reasonably necessary taking into consideration its need to answer queries or resolve problems, to provide improved and new services and to comply with legal requirements. SRT will retain general and personal data during a maximum period of five years if no specific legal requirement. You may cancel/delete your SRT account by sending an email to firstname.lastname@example.org.
The Contact Profiles that SRT maintains are stored in a cloud-based central database.
You must ensure that the data you provide us with are:
In particular, since SRT will mainly use email communications with you, you are required to notify us of any modification of your email address. Alternatively, you can directly update your Contact Profile.
You hereby agree and give your consent to SRT to transfer and communicate your data as follows:
To ensure the safety of your data on SRT’s website and systems, SRT has implemented appropriate technical, contractual, administrative, physical and organizational measures to protect your personal data from loss, destruction, unauthorized access, accidental or unlawful disclosure and manipulation. These measures are subject to continuous development in accordance with technological progress and are periodically reviewed to comply with all applicable privacy laws. However, we cannot and do not guarantee the security of your personal data and therefore cannot assume any liability in this respect.
Only authorized SRT staff, third party companies’ (i.e. service providers) staff or our SRT’s authorized staff (who have contractually agreed to keep all information secure) have access to your personal data. All SRT staff who have access to your personal data are required to adhere to the staff confidentiality regulations and all third-party employees who have access to your personal data have signed non-disclosure agreements. In addition, data transfer agreements are in place with third-party companies that have access to your personal data to make sure these data remain secure.
In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability to the extent applicable. Moreover, you have a right to lodge a complaint with a supervisory authority.
Under certain conditions you also have the right to have your personal data that is stored by SRT blocked and deleted, unless SRT has to keep these data for legitimate business or legal purposes. For more information, you should contact email@example.com.
SRT gives you many choices regarding SRT’s use and disclosure of your personal data for marketing purposes. You may opt-out from receiving future electronic marketing messages from SRT and request that we not share your personal data with unaffiliated third parties for their marketing purposes. SRT will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, SRT will not be able to remove your personal data from the databases of unaffiliated third parties with which SRT has already shared your personal data (i.e., to which we have already provided your personal data as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related messages from SRT, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.
This Statement may be revised and updated by SRT from time to time to comply with statutory data protection and privacy laws. SRT will post any statement changes on its website and, if the changes are significant, SRT will send a notice to the e-mail address provided in your Contact Profile.
If you need further assistance, please contact firstname.lastname@example.org.